We are proud to offer a 100% pass rate guarantee. Our materials are comprehensive and current. Our study methodology works.
Our guarantee applies when a subscriber has filled their progress bar to a minimum of 90% or achieved a 90 on the final exam. After successfully studying and completing any of our courses, you will qualify for our money-back promise. If you earn 90% or more on your progress bar but fail your CLEP™, UExcel™, DSST™ exam, we will refund up to three months of your already used subscription fees or purchase price.
Refunds are given when:
- reached 90% or more on their progress bar or scored 90% on the final
- are 16 years or older, and
- have taken their CLEP™, UExcel™, or DSST™ within 30 days of their last sign-in and have failed the exam.
Refunds will not be given for:
- Subscriber dissatisfaction with the service.
- Unused months of any subscription type. (Includes monthly, quarterly, and yearly.)
- Pro-rated or partial months for unused service.
- Subscribers who are under 16 years of age.
- Subscriptions that have more than one user. (Subscriptions are meant for one person’s use only
Requesting a Refund
Refunds for a failed CLEP™ , UEcel™, or DSST™ exam apply to months already used, not to months remaining on a subscription.
- Complete one of our guaranteed CLEP™, UExcel™, or DSST™ prep courses. Study until your course progress reaches 90% or you achieve 90% on the course final exam.
- Take the CLEP™, UExcel™, or DSST™ exam that directly correlates with (i.e. has the same name as) the SpeedyPrep CLEP™ or DSST™ prep course you completed.
- Fail your CLEP™, UExcel™, or DSST™ exam.
- Mail, fax, or email a copy of your CLEP™, UExcel™, or DSST™ failing score printout to Online Education Programs within 30 days of the failed exam. Please include your name and email address.